ROUTE 66WEB WORKS

Terms of Service

Last updated October 1, 2026

The short version. We build your website before you pay anything. If you buy it, it's yours, and so is your domain. The monthly plan is optional and you can cancel it any time. These terms spell out the details.

1. Who we are

"Route 66 Web Works," "we" and "us" mean Route 66 Web Works LLC, a Missouri limited liability company. "You" means the person or business using our website, client portal or services. By using them or paying an invoice, you agree to these terms, our Acceptable Use Policy and our Privacy Policy.

2. Preview websites

We sometimes build a preview website for a local business before the owner has asked for one. We build previews from information that is already public, such as your business name, phone number, hours, services and short quotes from public reviews.

  • Every preview carries a notice saying it is a preview and is hidden from search engines.
  • A preview creates no obligation. You owe nothing unless you choose to buy it.
  • If a preview of your business exists and you want it changed or taken down, tell us and we will do it within two business days.

3. What we provide

  • Website. A custom website for your business, set up on a domain name registered in your name.
  • Monthly plan. Hosting, backups, routine changes you send us, and the Google Business Profile tasks described on our pricing page.
  • Add-ons and custom work. Anything else we agree to in writing, at the price listed on our site or quoted to you.

The description and price shown on our website or on your invoice when you order is what applies to your order.

4. Prices and payment

  • One-time fees are due before your site goes live, unless we agree otherwise in writing.
  • The monthly plan is billed each month in advance. It continues until you cancel.
  • Payments are handled by Stripe. We never see or store your full card number.
  • We may change prices for future billing periods with at least 30 days' notice. If you don't accept a change, you can cancel before it takes effect.
  • Prices don't include any sales or other taxes that may apply.

5. Cancelling and refunds

  • Monthly plan. Cancel any time by email, text or through the portal. Service runs to the end of the month you've paid for. We don't refund part of a month.
  • Website fee. If you ask within 7 days of paying and your site has not gone live on your domain, we'll refund the website fee in full. Once the site is live, the fee is not refundable.
  • Printed items and third-party costs (such as review cards, signs or domain registration) are not refundable once ordered.
  • If we can't deliver something you paid for, we'll refund that item.

6. Late or failed payments

If a payment fails, we'll tell you and try again. If the monthly plan is more than 15 days overdue we may pause changes and other plan work. If it is more than 30 days overdue we may take the site offline until the balance is paid or the plan is cancelled. We'll give you notice first, and we'll give you a copy of your site files if you ask.

7. Your domain name

  • Your domain is registered in your name. You own it.
  • We pay for the first year of registration.
  • We pay for renewals while you are on the monthly plan and have been on it for at least 6 of the previous 12 months. Otherwise you pay for renewals.
  • If a domain lapses because a renewal you were responsible for wasn't paid, we aren't responsible for the loss.

8. Who owns what

  • Your content. Your business name, logo, photos, text and customer reviews stay yours. You give us permission to use them to build, host and maintain your site.
  • Your website. Once the website fee is paid in full, the finished site is yours. You can ask for a copy of the files at any time and host it anywhere.
  • Our tools. We keep ownership of our general designs, templates, code and methods, and may reuse them for other clients. You get a permanent right to use whatever is built into your site.
  • Showing our work. We may show your site as an example of our work and place a small "Site by Route 66 Web Works" link in its footer. Tell us if you'd rather we didn't, and we'll stop.

9. If you don't take the monthly plan

You are responsible for hosting your site and renewing your domain after the first year. We can help you set up hosting with a third-party provider, whose own terms and prices apply. Later changes are billed at our hourly rate, which we'll quote before starting. You can join the monthly plan at any time.

10. Changes and response times

On the monthly plan, we aim to make routine changes within 24 hours on business days. Routine changes are things like new photos, hours, prices, text edits and seasonal notices. Redesigns, new pages and new features are quoted separately. Response times are targets, not guarantees.

11. Your responsibilities

  • Give us accurate information, and tell us if something on your site is wrong.
  • Only send us content you have the right to use. You are responsible for claims made on your site, such as licenses, insurance, certifications, prices and guarantees.
  • Follow the laws that apply to your business and our Acceptable Use Policy.
  • Keep your portal sign-in email secure. Anyone with access to that inbox can sign in.
  • If you want us to manage your Google Business Profile, add us as a manager. You stay the owner.

12. Other companies' services

Your site relies on services run by others, including the hosting provider, domain registrar, Stripe and Google. We don't control them and aren't responsible for their outages, decisions or policy changes. Google decides how and whether your business appears in search results, maps and reviews.

13. No guarantee of results

A website helps customers find and trust you, but we can't promise any particular search ranking, number of calls, leads or sales.

14. Service "as is"

We'll do the work with reasonable care and skill. Beyond that, to the extent the law allows, our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose. We don't promise that a site will be uninterrupted or free of errors.

15. Limit of liability

To the extent the law allows, Route 66 Web Works LLC is not liable for indirect, incidental, special or consequential damages, or for lost profits, lost revenue or lost data. Our total liability for any claim connected with our services is limited to the amount you paid us in the 12 months before the claim arose.

16. Claims by others

If someone brings a claim against us because of content you supplied, your products or services, or your breach of these terms or the Acceptable Use Policy, you agree to cover our reasonable costs and losses from that claim.

17. Ending service

You can stop using our services at any time. We may suspend or end service if you seriously or repeatedly break these terms or the Acceptable Use Policy, or if payment is overdue as described above. When service ends, we'll give you a copy of your site files on request for 30 days. Your domain stays yours.

18. Governing law

These terms are governed by the laws of the State of Missouri. Any dispute will be handled in the state or federal courts serving Pulaski County, Missouri. Before filing anything, each of us agrees to contact the other and try in good faith to resolve it for at least 30 days.

19. Changes to these terms

We may update these terms. We'll post the new version here with a new date. For changes that materially affect current clients, we'll also notify you by email or through the portal at least 30 days ahead. Continuing to use the service after a change takes effect means you accept it.

20. General

These terms, together with your invoice or written quote, are the whole agreement between us. If a court finds part of them unenforceable, the rest still applies. If we don't enforce a term right away, we haven't given it up. You may not transfer this agreement without our consent. We may transfer it as part of a sale or reorganization of the business.

21. Contact

Email edward.lane@route66webworks.com or call or text (573) 654-5923. Written legal notices go to Route 66 Web Works LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701.