ROUTE 66WEB WORKS

Acceptable Use Policy

Last updated October 1, 2026

The short version. Use your website, email and portal for your real business, keep it legal and honest, and don't use them to harm others. If something crosses the line, we'll talk to you first whenever we can.

1. What this covers

This policy applies to anything we build, host or manage for you: your website, email accounts on your domain, forms, the client portal, and any content you send us to publish. It is part of our Terms of Service.

2. Content that isn't allowed

You may not use our services to publish, send or store content that:

  • is illegal, or promotes illegal activity;
  • is false or misleading about your business, such as licenses, insurance, certifications, awards or reviews you don't have;
  • uses someone else's photos, text, logos or trademarks without permission;
  • harasses, threatens or defames anyone, or promotes violence or hatred against people for who they are;
  • is sexually explicit;
  • reveals someone's private information without their consent;
  • contains viruses, malware or links to them;
  • is meant to trick people into giving up passwords, payment details or personal information.

3. Email and messaging

  • No spam. Don't send bulk or marketing email or text messages to people who haven't agreed to receive them.
  • Don't use purchased, rented or scraped contact lists.
  • Don't disguise who a message is from.
  • Email accounts on your domain are for ordinary business correspondence, not mass mailing. Use a dedicated email marketing service for newsletters and promotions.
  • Follow the laws on commercial email and text messages, including honoring requests to stop.

4. Reviews

If you use our review cards or review request tools, ask every customer the same way. Don't offer discounts, gifts or payment for reviews, don't ask only happy customers, and don't post reviews yourself or have staff do it. These practices break Google's rules and can get your reviews removed.

5. Security and fair use

  • Don't try to access accounts, data or systems that aren't yours.
  • Don't probe, scan or test our systems or the hosting provider's for weaknesses without written permission.
  • Don't interfere with other customers' sites or overload the service.
  • Don't use your hosting account for file sharing, backups unrelated to your site, cryptocurrency mining or running unrelated software.
  • Don't share your portal access with people who shouldn't have it.
  • Storage, email and traffic should stay within what a normal small-business site uses. If you outgrow that, we'll talk with you about options.

6. Customer information you collect

If your site collects information from your customers, such as through a quote or contact form, you are responsible for using it lawfully and for telling your customers how you use it. Don't use forms on your site to collect payment card numbers, Social Security numbers, health information or other sensitive data.

7. What happens if there's a problem

  • In most cases we'll contact you, explain the issue and give you a chance to fix it.
  • If something is illegal, harmful to others, or a security risk, we may remove the content or suspend the site or account right away and tell you afterward.
  • Serious or repeated violations can lead to ending service under our Terms of Service.
  • We may cooperate with law enforcement and the hosting provider where the law requires.

We decide in good faith whether something breaks this policy. We don't review every site continuously, and not acting on one problem doesn't mean we approve of it.

8. Reporting a problem

If you believe a website we host is breaking this policy or infringing your rights, contact us with the web address and a description of the issue.

Email edward.lane@route66webworks.com or call or text (573) 654-5923. Written legal notices go to Route 66 Web Works LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701.

9. Changes

We may update this policy. The current version is always on this page, with the date it was last changed.