ROUTE 66WEB WORKS

Privacy Policy

Last updated October 1, 2026

The short version. We collect only what we need to answer you, build your site and bill you. We don't sell your information, we don't run advertising trackers, and we never see your full card number.

1. Who we are

Route 66 Web Works LLC, based in Dixon, Missouri, runs route66webworks.com and the client portal at my.route66webworks.com. This policy explains what information we collect and what we do with it.

2. Information we collect

When you contact us. If you use our quote form, email, call or text us, we receive what you give us: your name, business name, phone number, email address and your message.

When you become a client. We keep your contact details, your business information, the content you send us for your site, your invoices and payment history, and messages between us.

When you use the client portal. You sign in with a link sent to your email, so we don't store a password. We record sign-in activity, including the time, IP address and browser type, to keep accounts secure. The portal uses one cookie to keep you signed in.

Payments. Payments are processed by Stripe. Card details go directly to Stripe. We receive only limited details such as the card type, last four digits and whether the payment succeeded.

When you visit our website. Like most websites, the server records basic technical information such as IP address, browser type, the pages requested and the time. Our pages load fonts from Google, which means your browser makes a request to Google's servers. We don't use advertising cookies or third-party analytics trackers.

3. Public business information and preview websites

To find businesses we might help, and to build preview websites, we collect information that businesses and the public have already published. This includes business names, addresses, phone numbers, hours, services, ratings, short excerpts from public reviews, and the owner's name where it is publicly listed with the business.

  • Preview sites are marked as previews and hidden from search engines.
  • We don't collect home addresses or personal social media profiles for this purpose.
  • If you own a business and want your preview changed or removed, or want us to stop contacting you, tell us and we will do it within two business days.

4. How we use information

  • To reply to you and give you quotes.
  • To build, host, maintain and update your website and other services you've ordered.
  • To send invoices, take payments and keep business and tax records.
  • To send service notices, such as an invoice being ready or a change being made.
  • To keep our website and portal secure and working.
  • To contact local businesses about our services.

We don't sell or rent personal information, and we don't share it with anyone for their own marketing.

5. Who we share it with

We share information only with companies that help us run the business, and only what they need:

  • our web hosting provider, which stores our website, the portal and client sites;
  • Stripe, for payments and invoices;
  • our email and phone service providers, to deliver messages and calls;
  • domain registrars, to register and renew your domain in your name;
  • Google, when you ask us to manage your Google Business Profile;
  • print shops, when you order printed items;
  • our accountant, attorney or insurer, when needed.

We may also disclose information if the law requires it, to protect our rights or someone's safety, or as part of a sale or reorganization of the business.

6. Calls and text messages

If you call or text our business number, we keep those messages so we can respond and keep a record of your requests. We text clients about their own service. We don't send marketing texts to people who haven't asked to hear from us, and you can reply STOP at any time to end texts.

7. Websites we build for clients

Each client's website belongs to that client. If you fill in a form on a client's site, your information goes to that business, and that business decides how it is used. We handle it only to provide the website service. Contact that business with questions about their use of your information.

8. How long we keep it

  • Inquiries that don't lead to work: up to two years.
  • Client records, invoices and payment history: while you're a client and for as long afterward as tax and accounting rules require.
  • Portal sign-in links expire after 15 minutes and work once.
  • Preview sites and prospect notes: until the business buys, asks us to remove them, or we retire them.

9. Security

Our website and portal use encrypted connections. Portal access is limited to you and to us, payment card details are handled by Stripe and never stored on our systems, and client sites are backed up. No system is perfectly secure, so we can't guarantee absolute security. If a breach affects your information, we'll notify you as the law requires.

10. Your choices

  • Ask what information we hold about you, and ask us to correct or delete it. We'll respond within 30 days. We may need to keep some records for tax or legal reasons.
  • Ask us to stop contacting you.
  • Turn email notifications on or off in the portal.
  • Ask us to remove a preview website for your business.

11. Children

Our services are for businesses. We don't knowingly collect information from children under 13.

12. Changes

We may update this policy. The current version is always on this page with the date it was last changed. If a change is significant for clients, we'll also tell you by email or through the portal.

13. Contact

Email edward.lane@route66webworks.com or call or text (573) 654-5923. Written legal notices go to Route 66 Web Works LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701.